Maintain and improve quality results by adhering to standards and guidelines.
Perform general administrative duties.
Update knowledge by studying new product descriptions and learning about each business.
Maintain professional dress standards and personal appearance as dictated by the policy manual.
Other duties may be assigned.
Represent the company in a positive manner.
Work as a member of the team.
Meet attendance guidelines by reporting to work as scheduled with dependability and consistency.
Work in a safety aware environment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High School Diploma or General Education Degree (GED) is required. One (1) year of related experience and/or training, or equivalent combination of education and experience. On-line reservation experience and customer service experience preferred.
Read, write, speak and understand English. Read write and comprehend simple instructions, short correspondence and memos.
Basic math skills are required along with the ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Applicant must have a working knowledge of: Microsoft Word, Excel, Outlook and Adobe PDF and demonstrate ability to work on-line.
This position requires the ability to learn quickly, multitask, and prioritize job responsibilities.
The Call Center Agent must be able to effectively deal with the stress of dealing with angry or upset customers, and a consistent high volume of calls.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sit with headset operating phone and computer for long periods of time.
Stand and walk; occasionally bend, squat, kneel and stoop.
Good finger dexterity, feel, and frequent repetitive motions.
Talk, hear, and visual acuity.
Occasional lifting (up to 50 lbs.).
Maintain assigned equipment and notify Supervisor of needed repairs.
Must be flexible to work any shift (weekends, nights, and holidays).
DRUG FREE WORKPLACE:
SITE is a drug free work environment. Employees may be tested for drug use at random intervals.
Indian Preference Policy applies to this position.
First preference will be given to qualified, enrolled Skokomish tribal members.
Second preference will be given to qualified Native American applicants who provide proof of enrollment in a federally recognized tribe.
Third preference will be given to Non-Indian.
Applicants not entitled to, or who fail to claim Indian Preference, will receive consideration without regard to ethnic/national origin, marital status, sexual orientation, religion, disability status, or membership in the tribal organization.
For Questions regarding the application process:
Please contact: Human Resources: (360) 877-5656 x 209
FAX: (360) 877-2803, or
Visit LDCjobs.com and follow the application instructions